Shipping & Returns

Shipping

We currently ship within the United States only.

  • Shipping cost: a flat $3 per order.
  • Preorders: The Sweat Bag is on preorder, with estimated dispatch November 23–30, 2026. Transit time starts after dispatch. The dispatch window is an estimate, not an arrival-date guarantee.
  • Schedule changes: If our dispatch schedule changes, we'll email you an updated estimate along with cancellation and refund options.
  • Tracking: You'll get a shipping confirmation email with tracking once your order ships.

University of Delaware campus handoff

On campus at UD? Pickup is free. Contact us and we'll arrange a handoff once your bag is ready. No bags are available for immediate pickup.

Returns

  • 30-day returns: You can return unused items in their original condition within 30 days of delivery.
  • Return shipping: The customer pays return shipping.
  • Refunds: Once we receive and inspect your return, we'll refund your original payment method.
  • Damaged or wrong item? Contact us within 30 days of delivery and we'll send a replacement at no cost to you.

How to start a return

Email frederickiron1@gmail.com with your order number and the reason for the return. We'll reply with next steps.