Shipping & Returns
Shipping
We currently ship within the United States only.
- Shipping cost: a flat $3 per order.
- Preorders: The Sweat Bag is on preorder, with estimated dispatch November 23–30, 2026. Transit time starts after dispatch. The dispatch window is an estimate, not an arrival-date guarantee.
- Schedule changes: If our dispatch schedule changes, we'll email you an updated estimate along with cancellation and refund options.
- Tracking: You'll get a shipping confirmation email with tracking once your order ships.
University of Delaware campus handoff
On campus at UD? Pickup is free. Contact us and we'll arrange a handoff once your bag is ready. No bags are available for immediate pickup.
Returns
- 30-day returns: You can return unused items in their original condition within 30 days of delivery.
- Return shipping: The customer pays return shipping.
- Refunds: Once we receive and inspect your return, we'll refund your original payment method.
- Damaged or wrong item? Contact us within 30 days of delivery and we'll send a replacement at no cost to you.
How to start a return
Email frederickiron1@gmail.com with your order number and the reason for the return. We'll reply with next steps.